Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. As this is a new shop, being able to promote and showcase what we do is essential to getting our store on the map and increasing the amount of people who are able to volunteer with us or donate stock. You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will understand the local area and have great connections and ideas in how best to sell and engage with our customers. Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service. Our shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

Charity shops are the in-place to shop and in 2025 and we're just getting started with our shop in Wells, Somerset! By joining our team in the heart of the Medieval City, you will be a part of a strong team, dedicated to their customers and our mission of keeping people and their pets at the heart of everything that we do. This is a really exciting time to join us as we are planning a refit of the store where you will be a key player in re-establishing the shop in the local community!,

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills
It would also be great if you had:
• Full driving licence
• Experience of working with volunteers
• Experience of fundraising
  
  Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. At Blue Cross, we're dedicated to providing you with a supportive and rewarding working environment where you feel valued throughout your career with us. Our generous benefits package includes:
• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution
• Life assurance
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days
• Claim for professional fees
• Charity worker discounts across a variety of retailers.