Chartered Valuation Surveyor

We champion the values of professionalism, integrity, respect, and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You will be able to manage a complex workload within specialist teams and work closely with colleagues across the region.
Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways.
We are eager to hear from a wide range of people including those of you who are:
+ Experienced surveyors looking to develop your professional experience.
+ Newly qualified.
+ At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life., Chartered Valuation Surveyor – Role Overview
As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office Agency at tribunal.
You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU), Chief Valuer Group (CVG), Council Tax (CT) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector. Please refer to the attached candidate pack for a brief overview of each business area.
Chartered Valuation Surveyor – Key responsibilities
Please note, these might vary slightly depending on which area of the Agency you are posted to.
+ Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
+ Identifying, escalating, mitigating, or managing risks and issues.
+ Providing property valuation advice to support local and national taxations.
+ Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
+ The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
+ Marketing sector specific services and being responsible for maintaining and developing client relationships.
+ Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
+ Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers., You will be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients.
Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines. You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient and valuable service right at the heart of the public interest., + For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows:
https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf

Licences
Full UK Driving Licence is required., A Personal Statement (maximum 750 words) , please outline your suitability for the role. Please pay particular attention to the ‘Essential Criteria’ and ‘Person Specification’ outlined in the advert when providing your answer.
Sift - 24th December 2024
We will assess you on your CV and Personal Statement.
Interviews - W/C 13th January 2025 Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview
Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.
We will assess you on the Behaviours listed in the job description, strengths and a Technical question.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Behaviours
The distinguishing Behaviours (the required skills, knowledge and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application.
You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.
You must give evidence of your knowledge, skills and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.
When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did what your thought process was and so on.
Application Hints and Tips
For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk)
Further Information
A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.
Any move to VOA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
The VOA is an office based organisation that supports flexible working. By default, everyone in the VOA is a hybrid worker with options to work in the office, at home or out and about, depending on the work they’re doing that day and where it’s best done.
VOA employees only: If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for. Please check with the Vacancy Holder on preferred locations for this role before you apply.
Locations.
As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 3 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.
Successful candidates must select one of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under the Agency’s hybrid working policy.
Wembley and Canary Wharf
Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Wembley & Canary Wharf locations will not appear on the list of options., You may utilise artificial intelligence (AI) tools and platforms to support you during the application process however, as with any application all information submitted must be factually accurate and all examples provided must be taken directly from your own experience. All presented information will be assessed at interview. Any applications where factual inaccuracy, plagiarism or copying of examples/answers from internet sources is detected will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates.
Concerns/Complaints
The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteam@voa.gov.uk
If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

+ Are experienced surveyors possessing MRICS/FRICS or are IRRV (hons) qualified in the valuation or real estate pathways. We’d also like to hear from you if you’re due to sit the APC in session two of 2024, or session one of 2025.
+ Have excellent interpersonal and communication skills.
+ For some roles you will be required to hold a full driving license.
+ Are willing to travel as some overnight stays may be required., Full MRICS, FRICS or IRRV (hons) Qualification or due to sit the APC in session two of 2024 or session one of 2025.. Eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS as per the following link: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf, MRICS/FRICS or IRRV (hons) membership. We’d also like to hear from you if you’re due to sit the APC in session two of 2024 or session one of 2025., + Communicating and Influencing
+ Delivering at Pace
+ Developing Self and Others

Technical skills
We'll assess you against these technical skills during the selection process:
+ We will also assess your technical ability where we will look for evidence of relevant expertise, experience, and understanding of surveying and valuation.

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. As one of the largest employers of surveyors in the country, our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

Alongside your salary of £47,006, Valuation Office Agency contributes £13,617 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a Civil Service Pension with an average employer contribution of 28.97%.
+ Learning and development tailored to your role..
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
+ Employee Assistance Programme offering comprehensive wellbeing support.
To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet VOA_benefits_booklet.pdf (publishing.service.gov.uk)