CHC Business Support Officer - PHB / COP-DOLs

The post holder will support the Continuing Healthcare (CHC) team in ensuring the people of Sheffield, experience the best possible quality of services, clinical outcomes, and patient experience throughout the NHS Continuing Healthcare process. They will provide specific administrative duties relating to supporting Children in receipt of Continuing Care who have a Personal Health Budget (PHB). Also provide assistance and administrative support in relation to Court of Protection / Deprivation of Liberty in Community (CoP/DoLiCs) processes, including the collation and dissemination of information, as required., They will deliver an effective and competent level of senior business support to consistently deliver a patient-focused service that promotes good and effective working relationships. The post holder will have proficient keyboard skills and be competent at using Microsoft Office programs, particularly Excel, Word and Outlook. The post holder will be experienced in using data systems which enable accurate reporting to support future service delivery. They will provide business support to the team in a flexible and professional manner, whilst maintaining a patient focus and supporting other members of the business support team to fulfil their day-to-day duties.

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.