Children's Residential Team leader

During your duties you will be expected to Lead and Plan your team whilst on shift and take responsibility for supervision of staff.

Who are Exceptional Care?

Exceptional Care is a therapeutic children's service providing care and support to children and young people aged 8-17, from complex backgrounds, who display challenging behaviour and EBD.

The service is an independent social care organisation with multiple residential units across the whole of the North West.

Exceptional Care believes that consistency in care is paramount to children / young people with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the child / young person.

Exceptional Care use a systemic therapeutic approach to support the nurture and care of our children. The systemic approach is rooted in attachment theory and uses trauma informed approaches.

We are currently introducing a comprehensive framework of assessment and outcome monitoring using the Secure Base Model., You will be the lead practitioner on shift, mentoring and supporting new team members, reporting to Higher Management, conducting supervisions and updating on progress or difficulties in relation to staff or young people and to advise if management intervention is required.

Your role will be to act as a Key worker where necessary to a specified individual young person, taking on responsibility for specified areas of care and support.

This includes ensuring all medical needs are met and supporting the young person to advocate his / her own needs and wishes.

Your role will be to provide advice, assistance and support to young people from complex backgrounds, with High Risk Challenging Behaviour, EBD and Learning / Behavioural Difficulties, attending to their practical, physical and emotional needs.

You will provide a high standard of care and support, in a professional manner, to vulnerable young people, with challenging behaviour and emotional behavioural difficulties.

• You will;


• Assist the Manager and Deputies in ensuring that each young person has their needs met through effective assessment and care planning.


• Review and monitor care plans / contribute to review reports as directed.


• Support and participate in young people's social, educational / recreational activities in line with care plans, trips out and holidays.


• Liaise with other agencies / professionals as necessary in conjunction with Managers.


• Record information about young people and ensure communication with staff members if effective.


• The delegation of written task and to ensure the recording are factual, well recorded and signed off by you as a team leader.


• Promote good practice in the team in accordance with the home's SOP and in line with all Company policies and procedures.
  
  Do you want to make a difference to a young person's life?


Do you have a natural caring and supportive nature?

Are you resilient and able to remain calm when faced with Challenging Behaviours?

Exceptional care are seeking a Senior Support Worker to support young people on a 1 : 1 or 2 : 1 staffing ratio, in a Residential setting in Tarleton, NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent

2 years' experience supporting young people in a children's residential setting

Full UK Manual Driving Licence - preferred, Full UK Manual Driving Licence - preferred

Required Criteria

• NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent


• 2 years' experience supporting young people in a children's residential setting
  
  Exceptional Care is a children's care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.


We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.

Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

Company Culture

At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community.

With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service it's a commitment to fostering trust, compassion, and resilience.

Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired.

Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide.

With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Salary : £12.60 per hour plus £60 sleep in rate (2on 4off shift pattern),
• Comprehensive, paid induction training through our sister company Think Tank Academy


• Consistent support, training and development within our organisation


• Employee Assistance Programme


• Outstanding service employee of the year award -£3,000 voucher based award


• Employee of the month award


• Paid Blue Light care on completion of induction for the first year of employment


• Medicash


• Cycle to work program


• Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice)


• Pension Scheme


• Length of Service Holiday Scheme Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement


• Refer a Friend Scheme offering £100 for every person you successfully recommend.


• Free Gym Membership, including group classes


Successful Candidates