Claims Handler

Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors we carryout property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets., We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office. The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained. You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims.

Essential skills:

• Professional telephone handling service
• Excellent organisational skills
• Good attention to detail
• Good verbal and written communication skills
• Excellent customer service skills
• Excellent problem-solving abilities
• Computer literacy with experience of MS Office packages
Desirable skills:
• Understanding of the insurance industry
• Experience of liaising with customers and clients
• Experience of working on client specific databases, Candidates with the experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.