Clerical Officer
North Tees and Hartlepool NHS Foundation Trust, Newtown, Stockton-on-Tees
Clerical Officer
Salary not available. View on company website.
North Tees and Hartlepool NHS Foundation Trust, Newtown, Stockton-on-Tees
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 14 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 6337645908a7425784963c6010f86275
Full Job Description
- Vacancy may close early due to number of applications We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Clerical Assistant, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service. This post holder will be a valuable member of the Team and will often be the first point of contact in representing the Service/Department. A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm., he post holder will join a team of friendly staff motivated to provide an efficient administration service to patients attending the department and will include but not limited to: provision of an effective and efficient administration office, dealing with queries and telephone calls in a professional manner. The post holder will assist with data entry using appropriate IT systems. Good attention to detail and accuracy is a requirement of the role. The role will require the post holder to collect notes from Health Records. Provide cover at reception facilitating logging of attendees and booking appointments. Dealing with queries from service users including GP, patients and other external departments. General office duties as required., This post holder will be invaluable to the Breast Screening & Symptomatic Service helping to facilitate the administration service, providing cover at reception facilitating the logging of attendees against clinic lists, booking appointments using appropriate IT systems. Dealing with queries from service users including the multi-disciplinary team within the breast service and with staff from other departments and external organisations, General Practitioners, patients and their representatives in a professional and courteous manner that is consistent with all legislation, policies and procedures including data protection and confidentiality, Sourcing any relating information that might help deal with a query, taking accurate written messages and passing more complex queries on to relevant staff (if appropriate to work area). Operating various computer systems to facilitate the maintenance of client details dealing with queries relating to bookings, cancellation and re-appointing of appointments within agreed booking schedules and targets, ensuring that clinics are run effectively and adhering to all related legislation, policies and procedures. Adhering to the right results policy producing Breast Screening Results. General office duties including filing, housekeeping, photocopying and maintaining stock of routine supplies. The successful candidate will be educated to GCSE standard or equivalent having a working knowledge of Microsoft Windows and have good interpersonal and organisational skills and be a good team players as well as working individually using own initiative.
- Please note - Once sufficient applications have been received this vacancy may close early Please check your email address on a regular basis as applicants invited to attend an interview will be notified via this method. As part of our recruitment process, you will be required to undertake pre-employment screening: Disclosure and Barring Scheme (previously Criminal Records Bureau) Where a post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it may be necessary for a submission for Disclosure to be made to the Disclosure and Barring Scheme to check for any previous criminal convictions. Should you require a copy of the Trust's Disclosure and Barring Service Policy, please contact a member of the recruitment team on . It is the policy of North Tees and Hartlepool NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. Please note the essential qualifications required for the post outlined within the Person Specification. You are required to hold and provide evidence of the necessary qualifications for the post at interview should you be shortlisted. For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust , you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff). As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable. If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant. North Tees & Hartlepool NHS Foundation Trust operates a No Smoking Policy., As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly. We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer. What does this mean? We proactively demonstrate our forces-friendly credentials within our recruitment and selection processes, by having a Guaranteed Interview Scheme for those indicated as part of the Armed Forces Community. We engage with our local and regional Career Transition Partnership representatives and are a member of Step Into Health. We employ veterans and reservists from differing branches of the Armed Forces and actively promote our positive policies for the Armed Forces Community, including our Special Leave policy. We advocate support for defence people issues, including facilitating easier access to Healthcare Services for our patients within the AF Community. We have supported employees through Reservist training, through additional leave for their training and ongoing support under our Special Leave policy.
We are on a continuous journey of improvement and transformation , however our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients' experience the best it can possibly be. With a budget of around £365m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside., South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts. At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We recruit for values and "Together we are North Tees & Hartlepool"
Direct job link
https://www.jobs24.co.uk/job/clerical-officer-124935633
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