Client Relationship Manager Senior
FIS Fidelity National Information Services, City of Westminster
Client Relationship Manager Senior
Salary not available. View on company website.
FIS Fidelity National Information Services, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 14 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: f1c7deaec29b4155b81ae46aa919baec
Full Job Description
- Manage the end-to-end client contract renewal process across all product lines, ensuring timely and successful renewals.
- Grow and maintain strong client relationships and engagement with senior stakeholders, serving as a trusted advisor to address client concerns, provide thought leadership, and identify opportunities for account expansion, cross-sell and up-sell.
- Collaborate with sales, account management, operations, and pricing teams to create tailored renewal and revenue strategies that align with client needs and business objectives.
- Proactively assess data and trends to provide insights and recommendations for enhancing client's business, improving retention and driving growth.
- Mitigate risks by addressing potential churn early and developing strategies to retain at-risk clients.
Bachelor of Commerce/Business, Proven experience in contract management, strategic client retention, and key account management, preferably within payments, SaaS or fintech industries. - Strong understanding of accounts payable, accounts receivable, working capital and cash flow optimization, buyer - supplier relationships, EIPP, and revenue optimization solutions.
- Exceptional communication, senior-level negotiation, and interpersonal skills.
- Analytical mindset with the ability to use data to drive decisions and strategies.
- Highly organized and detail-oriented, with a proactive approach to managing tasks and timelines.
Direct job link
https://www.jobs24.co.uk/job/client-relationship-manager-senior-124930712
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