Clinical Charge Nurse | South London and Maudsley NHS Foundation Trust

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder on a regular basis. You may be required to work at other locations within the Trust as determined by the duties of your post. You may be required to undertake any other duties at the request of the line manager which are commensurate with the role, including project work, internal job rotation and absence cover. This job description describes responsibilities, as they are currently required. It is anticipated duties will change over time and the job description may need to be reviewed in the future Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT). Liaising and working positively with members of the multi- disciplinary team and partner. Administering, and monitoring the side-effects of, medication; monitoring service user Safety; safe custody of medicines, sharps, clinical equipment, report all incidents following trust Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service user's own experience and clinical Undertaking 1-1 engagement with service users in an honest, open and non- judgmental Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service user's respect and dignity at all times and ensure that the care provided respects equality and Developing care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and family/carers. Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfill the personal parameters to the relevant professional for treatment. The post holder must ensure that personal information for patients, members of staff and all other individuals is accurate, up-to-date, kept secure and confidential at all times in compliance with the Data Protection Act, the Caldicott principles and the common law duty of confidentiality. The post holder must follow record-keeping guidelines to ensure compliance with the Freedom of Information Act 2000. There is aSmoke Free Policyin operation. In accordance with this policy smoking is positively discouraged and is not permitted anywhere within the buildings, on the premises or grounds. All staff must comply with allHealth & Safety Policies and Procedures. Staff must be aware of the responsibilities placed on them under Health and Safety legislation and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. Each of the Trusts in the South London Mental Health and Community Partnership has a framework of values and commitments: Excellence Caring, kind and polite Respectful Having user focus Prompt and value your time , open Partnership Take time to listen to you, Compassionate Safety Be honest and direct with you, Collaborative Responsive Will do as I say I am going to do, Consistent Learning Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT). Providing accurate information about care in an accessible format to patients and their relatives . Liaising and working positively with members of the multi- disciplinary team and partner Administering, and monitoring the side-effects of, medication; monitoring service user Safety; safe custody of medicines, sharps, clinical equipment, report all incidents following trust Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service user's own experience and clinical Supporting and supervising junior staff to develop the management of care needs through:

• Initial data collection
• Monitoring of individual service user / patient progress
• Feedback and discussion
• Producing reports and in-care reviews
• Devising a plan of care and interventions in partnership with service user, carer and MD.
Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include: Undertaking 1-1 engagement with service users in an honest, open and non- judgmental Developing care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and family/carers. Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfill the personal parameters to the relevant professional for treatment. Promote healthy lifestyles and give health promotion advice and Implementing the principles of 'recovery': encouraging and supporting service users to engage with healthy lifestyles. Advocating for service users' needs and rights within Trust Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care. Supporting and teaching junior staff to develop understanding of mental health signs and symptoms and develop appropriate responses to these in Recognising and responding appropriately to challenging behaviour in line with Trust policies and Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation and developing resilience and strategies to manage, including on leading staff and patient 'de-briefing' sessions. Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and Engaging and listening carefully and actively and responding using appropriate language and accessible communication methods and skills. Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring effective verbal and written handover of relevant and objective information. Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users' health and social Informing the relevant Health care professionals if there are any significant:
• Changes in the service user's physical or mental state
• Factors relevant to the service user
• Incidents related to the service user
Maintaining timely and accurate service user written/electronic records in line with Trust Use care plans, pathway documents and Information System progress notes appropriately and in a timely manner. Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust Maintaining confidential information in accordance with Trust Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and Working in ways that support shared responsibility within the team: demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to Bands 2 - 5 nursing Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of Supporting the team manager to conduct clinical or governance reviews of the team's activity and the monitoring of performance and collating and disseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work Supporting Band 5 nurses to lead for the assessment and co-ordination of the Care Certificate for all Healthcare Support Workers in the clinical area, particularly if reasonable adjustments need to be made to complete training and learning. Deputising for the team manager in their absence and be accountable for the nursing care and management of team, including maintaining communication with the modern matron and senior nursing Assisting the team manager in ensuring the team is safely staffed, prioritising and deploying resources within budgetary parameters and escalating concerns to senior nursing staff where appropriate in accordance with HR policies and procedures. Supporting the team manager to investigate incidents and complaints: compile reports and disseminate this information to senior Recognising nursing practice that needs improvement and to work in partnership with the team manager to ensure appropriate action is taken to address it. Supporting the team manager to ensure mandatory and statutory training are up to date for all Linking with Higher Education Institutes (HEIs) to ensure delivery of care is in line with current teaching standards for both pre-registration and post registration nursing. Demonstrating awareness and engagement with the SLMH&CP programme to develop the band 2-5 clinical workforce. This will include support of junior staff to undertake and complete apprenticeships as part of their career progression and Facilitating the induction of new staff and supporting the team manager to ensure all newly qualified band 5 registered nurses have undertaken their preceptorship and revalidation process. Maintaining your status as a practice assessor and practice supervisor and participate in training of student Attending and participating in regular personal development, ensuring compliance with all mandatory training requirements. Maintaining a work development portfolio and complying with all requirements of NMC revalidation. Measuring and developing standards of care through collection of benchmarking data where appropriate and undertake audits to ensure care meets the requirements of the CQC and Service Key Performance Indicators (KPIs). Participating and encouraging research within the clinical environment and ensure knowledge of it is widely disseminated throughout the team, trust and wider Contributing to research and audit activities, disseminating knowledge and results and contributing to relevant audit practice development and research activity that may be taking place in the work. Undertake any other duties that are commensurate with the band and nature of the post