Clinical Governance Support Officer

SERVICE DELIVERY Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of agendas, documents and reports, and producing minutes. Recording information, ensuring that all information and documentation is produced to expected standards of performance and according to agreed timescales. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services. Be conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of clinical governance and be able to obtain information from other sources. Assist with the production of documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness of information. Support Clinical Governance managers in their administrative functions including updating records, maintaining spreadsheets, inputting
information/data, running reports and using relevant software, as service need requires. GOVERNANCE Maintain systems and processes to establish and maintain effective communication and confidentiality of information. Assist with the maintenance of systems and processes to support clinical governance support functions. Contribute to continuous improvement of clinical governance functions and patient services. Contribute to the development and implementation of policies, procedures and guidelines related to clinical governance functions. Ensure compliance with Trust policies, procedures and guidelines for self and others, taking action/alerting senior management if practice appears to contravene policy, or if concerned about any aspect of care. MANAGERIAL / LEADERSHIP Promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns. EDUCATION/LEARNING Take responsibility for own
learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning. Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to changing health care needs. This job description is an outline of the role and function. It is not intended to describe all specific tasks.