Compliance Analyst

Take on the challenge of protecting consumers and driving a greener future! Ofgem is looking for Compliance Analysts to join us and play a critical role in safeguarding fairness and transparency in the energy market. This is your chance to investigate, analyse, and influence decisions that have a real impact on energy consumers and the environment.
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.
We’re offering 5 permanent roles in Delivery & Schemes with opportunities to make a tangible difference in the energy sector. You’ll work flexibly across teams, from ensuring suppliers meet their ECO obligations to investigating renewable heat installations, all while contributing to vital schemes that support decarbonisation and consumer protection.
This is a unique opportunity to develop your career in compliance and enforcement, gaining exposure to high-profile investigations and innovative regulatory projects. You’ll be part of dedicated, inclusive teams that value collaboration, creativity, and professional growth, while tackling some of the most pressing challenges in the energy market.
We’re looking for individuals with strong analytical skills who can investigate complex issues and make evidence-based recommendations. You should be confident in managing competing priorities, comfortable navigating ambiguity, and capable of building effective relationships with stakeholders at all levels. Clear communication skills and the ability to present complex information simply are essential.
At Ofgem, we’re proud to offer an inclusive and supportive workplace where you’ll find a balance between challenge and reward. With access to a comprehensive professional development programme, flexible working arrangements, and a competitive rewards package, you’ll have the tools and support you need to thrive.
We have a critical purpose to ensure fairness, compliance, and transparency in the energy market. By holding suppliers and participants to account, you’ll help protect consumers, uphold trust in energy systems, and drive forward the transition to a cleaner, greener future.
NB: To support efforts for a cohesive training schedule we plan for all starters to join us on 3rd February 2025
Read on and find out more., The record increase and volatility in global gas prices has put the energy market under severe strain, and is putting upward pressure on customers’ energy bills. We need to shield consumers from excessive price increases and make sure suppliers are doing what they can to support their customers.
Such challenging times require bold action. We are looking for people to meet the challenges we face head-on, and help us deliver a greener, fairer energy system.
You will be someone who:
+ Enjoys developing new skills, capabilities and expertise and being engaged across a broad range of diverse activities, including stakeholder engagement, analysis, policy development and project management.
+ Is interested in the energy sector in the broad sense, passionate about ensuring good outcomes for current and future consumers, protecting consumers, and eager to help drive Ofgem’s contribution to delivering Net Zero.
+ Champions our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve.
Delivery & Schemes
Ofgem delivers renewable energy and social programmes on behalf of government – this is done through the Delivery and Schemes Directorate. These schemes are varied – covering renewable heat, renewable electricity, energy efficiency and fuel poverty – collectively, they are worth £9bn a year. And crucially, these schemes are critical to hitting our Net Zero goals and providing support for households.
The work involved varies – from running the numbers to ensure that suppliers pay the right amount into the Feed-In-Tariff schemes; to checking the different measures suppliers are submitting for approval to meet their ECO obligation or to investigating what is really happening at a renewable heat installation. Through this work, we ensure that consumers and participants get the support they need, without consumers and taxpayers paying more than they should be.
Key Responsibilities and Outputs
Specific responsibilities will vary depending on the role and team in which you will be placed in, but are likely to include:
Investigation and Case Management
+ Contributing to compliance or enforcement activity in relation to energy suppliers, scheme participants and other regulated companies, producing high quality, timely, and robust analysis of potential issues
+ Making evidence-based recommendations: identifying & escalating key issues as well as assisting in the management of risk.
+ Engaging with internal and external stakeholders to gather and document intelligence on compliance to inform casework, including engaging with whistle-blowers when relevant
Stakeholder Management
+ Effectively communicating the benefits, challenges, and trade-offs of potential compliance or enforcement actions to senior colleagues .
+ Working collaboratively across team boundaries and engaging with key Ofgem functions, developing close links to manage risks and issues .
+ Representing Ofgem externally and building constructive stakeholder relationships to ensure challenges and issues are identified and resolved in consumers’ interests.
+ Ensuring that guidance given to external stakeholders including suppliers is accurate, legally robust and reflective of the relevant legislation or licence conditions., You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
# UK nationals
# nationals of the Republic of Ireland
# nationals of Commonwealth countries who have the right to work in the UK
# nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
# nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
# individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
# Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records., Compliance Analyst Role Profile Opens in new window (pdf, 120kB)
Compliance Analyst Candidate Pack Opens in new window (pdf, 484kB)
Terms and Conditions Mar 24 Opens in new window (pdf, 318kB)

o The ability to collect, analyse and investigate qualitative and quantitative data and evidence to arrive at conclusions and offer recommendations (Lead).
o Good written and verbal communication skills that effectively communicate complex issues to non-expert audiences.
o Ability to proactively prioritise and plan your work and deliver quality outputs in a dynamic environment., # Making Effective Decisions
# Communicating and Influencing
# Delivering at Pace

Technical skills
We'll assess you against these technical skills during the selection process:
# lease refer to the Candidate Pack and Role Profile attached

Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.