Compliance Officer

We're looking for a Compliance Officer to join our Property Services Team service located at our Head Office in Islington., This post provides support to the compliance team with the administration of compliance activities in Look Ahead and third-party landlord properties. Compliance covers areas such as Fire Safety, Asbestos, Legionella, Electrical Safety, Gas Safety and Lifts insurance inspections.

This post will maintain systems and contracts and works closely with contractors, landlords and colleagues within the asset management and central services teams.

The focus is to administer the delivery of a high-quality service that ensures:

All properties are fully compliant with all statutory and regulatory requirements and Approved Codes of Practice.
The management of incoming compliance documents, including initial Quality Assessment and uploading onto the appropriate systems.

The monitoring of compliance activities in landlord properties, working in partnership with all landlords and stakeholders.

To monitor all necessary actions and recommendations to ensure compliance in line with Look Ahead policies and procedures.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Operational

First point of contact for all areas of compliance.
Ensure all compliance is completed in line with Look Ahead policies and procedures in compliance with Health and Safety legislation and regulatory requirements.
Be responsible for the data management of incoming compliance documents, including initial QA (for accuracy and suitability) and uploading onto the appropriate systems.
Maintain accurate compliance records and update IT systems from the activities of the compliance service.
Produce KPI's on a weekly basis for the management compliance meetings.
To co-ordinate the activities of contractors, consultants and staff relating to access and corresponding with customers.
To undertake relevant monitoring tasks as required to support the team in its partnership working with other landlords.
Conduct site meetings with Look Ahead staff, contractors, and landlords.
Support and cover compliance colleagues when they are unavailable.

Contract Management

Deliver contract administration on asbestos, legionella, fire, electrical, gas and lift contracts (planned testing, inspection and servicing, responsive repairs and improvement works).
Make visits to site to monitor contractor performance against key performance indicators.
Provide day-to-day contact for all relevant contractors and work with them to ensure the correct planning and programming of compliance services.
Contributing to contract management meetings and supporting as required.

Good verbal and written communication skills
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate, and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:

Essential:

Good working knowledge of all areas of Compliance.
Strong IT skills particularly in MS Word and Excel.
Knowledge of housing - related regulatory and compliance requirements.
Experience in escalating concerns and following through to completion.

Desirable:

Knowledge and experience in a housing and/or support environment
Knowledge and experience with compliance systems and software, such as True Compliance.

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

£30,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.