Administrative & Security Responsibilities:

• Greet and assist visitors professionally and efficiently.
• Handle visitor inquiries and sign-ins, providing inductions and safety guidance as needed.
• Maintain a safe, organised, and presentable reception area in line with procedures and regulations
• Manage security access card issuance and maintain accurate records.
• Maintain site induction records and conduct visitor inductions.
• Coordinate room bookings, hotel accommodations, hire cars, and taxis.
• Assist with hire car drop-offs and collections.
• Handle general inquiries, phone calls, incoming emails and site calendars.
• Provide basic IT support, including guest Wi-Fi access.
• Order and manage office supplies and resources.
• Ensure meeting rooms are set up, monitored, and maintained throughout the day.
• Book meeting rooms and maintain records.
• Administer key management systems (TRAKA).
• Perform general administrative tasks (photocopying, shredding, filing, etc.).
Security-Specific Responsibilities:
• Monitor and maintain the visitor management system (VMS).
• Conduct regular audits of access control systems.
• Issue and track vehicle passes.
• Assist with security planning, including guard routes and patrol schedules.
• Conduct bag and post searches as needed.
• Support security briefings and training sessions.
• Assist with person and vehicle searches when required.
• Organise and maintain security-related paperwork.
• Coordinate guard equipment needs (e.g., chairs, tables, and other resources).