Correspondence workflow / clinical coder

This role is designed to support our clinical team by assisting with important administrative tasks. Working at our practice, as part of the Correspondence management team, you will assist in handling clinical correspondence for the GP partners., Key duties include but are not limited to:

• Viewing clinical documents received from external sources, and coding them onto the clinical system
• Referring any documents/results that need further action to the appropriate clinician following in house practice protocols
You will be working in a multi-disciplinary team consisting of both clinical and non-clinical colleagues, so teamwork and good communication skills are important. Duties to include the following;
• Follow in house protocol on handling clinical correspondence
• Code and file documents received from external sources
• Work closely with the local PCN hub managing documents they have coded/dealt with on behalf of the practice
• Action any documents /results as per in house protocols
• Complete data quality checks on all work handled by the local PCN hub and report to supervisors with any issues
• Complete data quality checks on all internal work
• Engaging in staff meetings, share knowledge and skills
• Attending relevant training to support both the development of the practice clinical correspondence team and your own personal growth.
• Summarise new patient records
• Data quality check all GP2GP records received ensuring complete and full records are held by the practice
• Troubleshoot any personal IT issues and support administrative team members with any issues
• Attending digital updates and meetings relevant to the role
  
  We are looking for people who have experience of using EMIS and a good understanding of medical terminology.
  
  We are a friendly, forward-thinking GMS surgery situated in the suburbs of Southport with around 12,300 patients. We work from modern, extended premises and there are five GP Partners, one Salaried GP, two Advanced Nurse Practitioners, a Practice Nurse, three HCAs, a Clinical Pharmacist, Pharmacy Tech, and an experienced twenty person management, administration and reception team.
We deliver quality patient care, achieve excellent QOF results and offer a number of enhanced services. We embrace new ways of working to improve efficiency for staff and patient alike. We have strong links with the local GP federation, ICB and PCN. You will be eligible for NHS Pension from joining the practice and statutory annual leave as well as Employee Wellbeing Support and various social events through the year.