Credit Control Manager

As the Credit Control Manager, you will be responsible for overseeing the credit control function, supervising a team of credit controllers, and ensuring that payments are received on time. You will play a critical role in minimising bad debt while maintaining positive customer relationships. Key Responsibilities to include:

• Team management - setting and supervising workloads, conducting staff appraisals/discipinaries, organising & authorising department holidays on our time and attendance system.
• Contacting customers with high level credit limits for payment of overdue accounts
• Monitor customer accounts and manage credit limits to minimise risk.
• General management of the Sales Ledger
• Implement and maintain robust credit control processes and systems.
• Liaise with internal departments, including sales and accounts, to resolve customer queries promptly.
• Prepare and present regular reports on debtor performance and overdue accounts to senior management.
• Proactively manage aged debt and escalate issues to external legal representatives and trade credit insurers when necessary.
• Ensure compliance with legal and regulatory requirements related to credit control.
  
  A clear and confident communicator with excellent organisational skills.
• Ability to motivate and develop the credit control team.
• Suggest and introduce measures to reduce risk and improve department productivity.
• Excellent time management and the ability to multitask.
• A confident ability to liaise with customers, other managers, and Directors in the business.
• The ability to speak Welsh would be advantageous.
  
  LBS is a well-established and award winning independent Builders Merchants, providing high-quality building materials and excellent customer service to trade and retail customers. With sales in excess of £90m across 40+ sites and a team of 460 people, we pride ourselves on fostering a collaborative and dynamic work environment where employees are encouraged to grow and develop their careers.
  
  Some of the benefits of working for us include ; Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, Private healthcare & formal training and career progression opportunities.
Salary: Negotiable (Dependant on experience)