As the CRM coordinator, you will own UGG BAU email and SMS marketing channels. You will create BAU briefs in line with Global guidelines and collaborate with our Brand, Trade, Design and Content teams to align assets and design inspiration. You will also support the UGG CRM Specialist with launch strategies and brand presentations. The ideal candidate will be a talented and passionate individual with an understanding of how to engage with audiences via email and owned channels. Your Impact:

• Build, proof and schedule emails within Cordial and SMS with Attentive
• Report on campaign performance (weekly and QBR) with critical thinking/analysis
• A/B test plan/action for marketing emails (content, personalisation, copy)
• Submit translations, build and maintain relationship with external translation agency
• Input on automations based on BAU/email marketing knowledge and trends
• Understand the UGG UK loyalty programme and support where necessary
• Support on other brands and share insights with the CRM team
COME AS YOU ARE We celebrate diversity-of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx" Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Content Relationship I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage. I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.


• You are passionate and self-motivated to work under pressure
• A problem-solver and able to think outside the box
• You are comfortable with multitasking and delivering detailed results
• You are a team player
We would Love to Hear from People with:
• Proven experience in Customer Relationship Management / Email Marketing
• A good understanding of CRM best practices
• Proficiency working with analytical tools such as Google Analytics
• Knowledge of Email Service Provider tools and Cordial is beneficial
  
  About: At Deckers Brands we don't just create shoes, we create lifestyles. We are about opportunity. Opportunity to create, to grow and to have an impact. We want all of our people to be as successful as they can be to reach their full potential.
Deckers Brands is a global leader in designing, marketing and distributing innovative footwear, apparel and accessories developed for both everyday casual lifestyle use and high performance activities. The Company's portfolio of brands includes UGG®, Teva®, Sanuk®, HOKA ONE ONE® and Koolaburra by UGG®. Deckers Brands products are sold in more than 50 countries and territories has a 40-year history of building niche footwear brands into lifestyle market leaders attracting millions of loyal consumers globally. By submitting your application you are consenting to us processing your data in accordance with relevant data protection law, At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.


• 27 Days Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
• Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
• Hybrid & Flexible Working Environment