Customer Assistant

Customer Assistant

Exeter

Employer: John Lewis

Salary: £11.55 Hourly per hour

Reference: JOB_POSTING-3-178630/949

Date added: 21 hours ago

Key Responsibilities

Working in our shops can be fast-paced and varied. On a day-to-day basis you'll be responsible for:

• Delivering engaging and inspirational customer service at every stage of the customer journey.


• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.


• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.


• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.


• Identifying areas of improvement and implementing solutions.


• Helping to protect our profits by supporting with accurate stock counts.

Essential skills/experience you'll need

• Basic IT literacy.


• Strong communication skills.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday.


• Merchandising and product displays experience.

#s1-Gen

Key ResponsibilitiesWorking in our shops can be fast-paced and varied. On a day-to-day basis you'll be responsible for:- Delivering engaging and inspirational customer service at every stage of the customer journey. - Using your product knowledge and sales training to drive sales and increase profits for the Partnership.- Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.- Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.- Identifying areas of improvement and implementing solutions. - Helping to protect our profits by supporting with accurate stock counts.Essential skills/experience you'll need- Basic IT literacy.- Strong communication skills.Desirable skills/experience you may have- Experience of working in a customer facing role is welcomed but
not essential. We'll train you in all you need to know so that you can perform at your best, everyday.- Merchandising and product displays experience.