Customer and Community Engagement Coordinator

MSV Housing Group, Kidderminster, Worcestershire

Customer and Community Engagement Coordinator

Salary not available. View on company website.

MSV Housing Group, Kidderminster, Worcestershire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 16 Mar | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cd76ffecd25442018d83dab331f66757

Full Job Description

Are you passionate about community engagement and making a real impact? Do you thrive on building strong relationships, fostering collaboration, and creating opportunities for people to come together? We have an exciting opportunity to join our Customer and Community Engagement Team, developing and delivering initiatives that strengthen relationships, enhance well-being, and foster a sense of belonging. In this role, you will work closely with customers, local groups, and key partners to understand community needs and ensure engagement activities contribute to building vibrant, connected, and resilient communities. Key Responsibilities

  • Build strong relationships with communities, shaping and leading engagement activities.
  • Co-create events and projects promoting inclusion and empowerment.
  • Work with local groups and partners to drive meaningful collaboration.
  • Facilitate customer voice opportunities and ensure inclusive engagement.
  • Support organisational engagement projects and contribute to best practices.
  • Plan, deliver, and evaluate community initiatives, securing funding where possible.

    Experience in community engagement or development.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple projects effectively.
  • Commitment to inclusion, equality, and community cohesion.
  • Willingness to work flexibly, including occasional events outside office hours.
  • Experience in customer insight, project evaluation, and regulatory frameworks is desirable.

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