As a Customer Experience Apprentice, you will play a pivotal role in ensuring that our customers receive seamless, high-quality support across multiple communication channels, including live chat, email, social media, and phone. This is a fantastic opportunity for somebody just starting out in this sector to develop experience alongside learning.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday between 8.45am and 5pm.

Expected Duration: 15 Months