VMO2 are undertaking a large programme of works to create a new IT platform to support PAYG and migrate its existing customer base onto the new platform. A key element of this transformation, affecting a number of IT systems and customers is the development and execution of a migration approach to allow existing customers and their services to be moved to the new platform., The role will manage the execution of the agreed technical and commercial approach to migrating customers from the legacy platform to the new platform in a customer centric manner. It will require significant thought leadership and strategic analysis as well as strong planning skills. It will require a deep understanding of the business challenges associated with successfully deploying complex IT changes, customer migrations and the mitigations required as well as having a good insight into how these changes affect the wider business and the customer. It will require significant co-operation across a number of different work-streams and 3rd party organisations. The person will have project and business experience delivering complex change within large organisations

In order to be considered, you must have the following experience;

• Experience of working on migration programmes and ideally knowledge of the Netcracker BSS application.
• Proven track record of successful project delivery using formal Project Management Methodologies.
• Strong stake-holder management skills with ability to influence and negotiate with senior business leads
• Strategic thinker - able to set direction for migration approach
• Proven track record of working with multiple IT suppliers
The other stuff we are looking for We'd also love you to bring;
• High level understanding of legal and regulatory impacts on telco industry
• Proven track record of delivering change across various business areas - e.g Finance, Customer Service, Retail, Fraud etc.
• Problem solving skills
• Strong communications skills - ability to translate complex technical issues into business language
  
  The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.