Customer Response Technician (CBUL)
Cappagh Browne, Shide, Isle of Wight
Customer Response Technician (CBUL)
Salary not available. View on company website.
Cappagh Browne, Shide, Isle of Wight
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 30 Nov | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: bcc9c12c5edb4086b4bad5156cf6ab09
Full Job Description
- Cover client expectations within priority time frames
- Day to day and OOH duties met and covered for all workload eventualities Role Summary
- Working alone safely and responsibly, responding to blockages and carrying out maintenance tasks with a high-pressure Van Pack vehicle.
- Customer and client liaison and able to build a good rapport.
- Be able to work collectively as a team.
- Incident reporting and escalation with an ability to communicate effectively at all levels.
- Look See Push rod CCTV surveys and reporting.
- Confined Space entry and safe working practices.
- Responsible for a proactive approach to SHEQ/H&S/POWRA Risk assessments and carrying out works in a safe and productive manner.
- Driving of company vehicles/ valid driving license for role applied for.
- Carry out any other duties appropriate for this post
Be able to communicate well and in a polite manner. - Able to plan and time manage.
- Problem Solver.
- Be able to work as a team and as a lone worker.
- Good customer and client approach.
- Organised, reliable and conscientious. Technical Specification
- Experience in drainage along with knowledge and understanding of sewer networks.
- High pressure water jetting WJA
- First aid
- NRSWA Streetworks
- Confined spaces
- Confined Space High Risk (Desirable)
- HGV Class 2 (Desirable)
Competitive Salary - 21 days annual leave
- Access to Peoples Pension scheme after completion of probation
- Life Assurance and Critical Illness cover if joining pension scheme
- Access to Employee Assistance Programme & Medicash after successful completion of probation
- Continuous Development Opportunities As an equal opportunities employer, Cappagh Browne is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Cappagh Browne!