Customer Service
DCV Technologies Limited, Can be based anywhere
Customer Service
Salary not available. View on company website.
DCV Technologies Limited, Can be based anywhere
- Full time
- Permanent
- Remote working
Posted 4 days ago, 15 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: bdbbeee3272040d2a5e70e8dfd60826b
Full Job Description
- Action inbound communication, in the form of the ticket system, phone calls and emails for Clearsprings Ready Homes, taking appropriate action to resolve issues and queries from our customers.
- Ensure that all daily transport demand is scheduled in advance and in collaboration with the Operational team staffing requirements.
- Deliver 100% of the transport requirement; collecting and moving Service Users in accordance with the schedule, including late notice and short notice demand that will require flexible resources within contractual arrangements.
- Update relevant systems in a timely manner to ensure effective record-keeping and real-time data.
- Ensure that all requests for information, assistance and complaints into the Service Centre are dealt with effectively.
- Answer telephone calls, emails, and enquiries from internal or external stakeholders.
Previous experience in a customer service role / call centre environment - Social Housing or similar industry experience
My client is a leading provider of housing solutions and in the search of a Service Centre Coordinator
Generous pension, 25 days holiday + bank holidays, life cover, company phone/laptop, Health Membership as well as £27-35k depending on experience.
Direct job link
Similar jobs for you
Customer Service Support Advisor
Sunbelt Rentals Limited,
- Full time
- Permanent
Apply on company site
Customer Services
Swift,
- Full time
- Permanent
Apply on company site
Customer Service Team Member - Part Time Evenings 30 hours
Starling Bank,
- Part time
- Permanent
Apply on company site
Customer Service Apprenticeship
SUNDIP MURRIA (INVESTMENTS) LTD,
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
Customer Service Apprentice
I Love Blinds (UK) Limited,
- Part time
- Permanent
- Apprenticeship programme
Apply on company site
Advisor - Customer Service
Torus Group,
- Full time
- Permanent
Apply on company site