Attending college training days, as required, you’ll have excellent interpersonal skills when dealing with colleagues, customers and clients, along with an understanding of internal processes, and apply them. You’ll be trained to deliver a high-quality service, working efficiently and safely, whilst achieving excellent customer experience results.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, 08:00 - 17:00 with one hour for meal break (unpaid). All working hours will be completed in the office.

Expected Duration: 18 Months

This employer is part of the Disability Confident scheme, committed to employing disabled people.