This apprenticeship offers fantastic training and support, enabling you to develop your skills and become an excellent customer service call handler. The employer is committed to training and developing the apprentice to help you reach your full potential. You will have the opportunity of a full time job at the end of the apprenticeship.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday opening hours are 08.00 to 18.00. Can be flexible between 30 to 37.5 hours per week between opening hours. Must be agreed prior to starting the apprenticeship.

Expected Duration: 15 Months