Customer Service Executive

Based at our Pub Support Centre in Solihull, is our Customer Contact Centre, where we speak to our Managers, Tenants and Publicans assisting them with placing orders and supporting them with all sorts of queries, allowing them to do what they do best - run fantastic pubs! We are looking for somebody who is a great communicator and has experience working within a customer service environment.

Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. We are looking for a Customer Service Executive to join the team on a 6 month fixed term basis. We'd love to hear from you if you're looking to start your journey within the office environment of the world's biggest pub company. We value development and this role will allow you to grow service and sales skills that prepare you for future roles within the greater business., Here at Stonegate, we aim to bring people together through our passion for great pubs, bars and venues. Formed in 2010 with 333 pubs, Stonegate Group has grown bigger and better than ever, and today our vast portfolio is home to over 4,500 branded and unbranded pubs, bars, inns, clubs and sports bars, including well-loved sites such as Slug & Lettuce, Be At One, Popworld and Walkabout. We're also home to Craft Union and Stonegate Pub Partners, our operator-led formats creating cracking pubs that deliver outstanding service from within the heart of their communities. Our values are at the core of what we do, from our sites to our offices and beyond: we have fun, we invest wisely, we are raring to go, we are straightforward, and we are one team. These values have been key to our successes over the years, but they're not the only thing that's got us where we are.

• 25 days annual leave
• Annual Leave Purchase Scheme
• Pension
• Vitality Healthcare
• Opt in dental insurance programme
• Annual bonus scheme
• The Stonegate discount card offering discounts across our managed estate
• Online benefits portal offering discounts across the High Street and other retailers
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld., But that's not all we offer… Get a 25% discount on food and drink as well as VIP entry into all Stonegate-managed pubs, bars, and clubs. You'll also have access to even more discounts from high-street retailers, travel, and much more.