Customer Service Specialist - Road Logistics

Salary Not Specified

Kuehne + Nagel, Almondsbury, South Gloucestershire

Posted today, 29 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 72dfee083753438ca9104d2688189f3c

To efficiently process bookings from clients and overseas agents onto the system;
Provide operational support for the Freight Account Managers when required;
To liaise with all relevant parties throughout the shipment to organise the movement of goods;
To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated;
To process sales and purchase invoices of the branch;
Working at all times to enable and develop a team culture;
Completing any reasonable task requested of you by your supervisor/manager promptly;
When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.

We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success., Excellent customer service skills;
Have a strong attention to detail and accuracy;
Strong communication and interpersonal skills;
Strong organisational skills with the ability to manage conflicting priorities;
Secondary school education or equivalent with ability to use Maths and English to an operational and professional standard.