Customer Services Advisor

Salary details: £ - £

Location: Derbyshire Dales District Council, Matlock

Reference: JOB/25/01054

Salary details: Grade 4 (SCP 4-6) £24,404 - £25,183 per annum pro rata

Job term: Part Time

Appointment type: Permanent

Hours: 22 hours and 12 minutes per week, 39 weeks per year

Closing Date: 27 April 2025

We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council's Business Support Team. Candidates should be passionate about delivering excellent service to our customers. The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing.

The post is based in the Business Support Team within the Corporate and Customer Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you are welcoming our customers on Reception or providing information on our services, you'll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer's best interests.

Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification.

To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We are looking for people who can work as a team, find better ways of doing things and take pride in getting it right.

For further information please contact Karen Brough (Mon-Tues) (tel no: ) or Victoria Taylor (Wed-Fri) (tel no: ).

If you are unable to open and print the application form, please contact Business Support on for an application form.

Provisional Interview Date: Monday 19 May 2025

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.

#s1-Gen

We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council's Business Support Team.
Candidates should be passionate about delivering excellent service to our customers. The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing.
The post is based in the Business Support Team within the Corporate and Customer Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you are welcoming our customers on Reception or providing information on our services, you'll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer's best interests.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.