Customer Strategy Manager - Surrey - 12 Months

As Customer Strategy Manager you will help manage and support the Digital Marketing team developing customer strategies and plans for brand partnership campaigns and marketing programmes to increase contribution to sales and drive customer value. Working closely with the brand team you will develop strategic digital marketing plans supporting brand campaigns across key channels (CRM email, push, app, .com, paid media). You will be the key point of contact for the brand team on all campaigns to align digital marketing support, budget asks and KPI measurement. You will also support the activation of new digital marketing innovations working with the MarTech and channel teams to plan and facilitate pilot campaigns and wider roll out to EU subsidiaries. Working in partnership with the CRM Team, Campaign Analysts, Data & Technology and other Channel Experts (Paid Media/.com/CRM and more), you will support the development and implementation of customer-led marketing best practices to enhance DTC growth.

• 3+ years experience in a strategy focused role in marketing roles
• Consumer-oriented approach, ability to build consumer-friendly messaging
• Outstanding execution skills with strong attention to detail
• Organised with outstanding work planning and time management skills