As a Debrief Operative your key responsibilities will include;

• Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's
• Assisting drivers with locating addresses and providing delivery instructions
• Assisting customers and providing excellent customer service
• De-brief of drivers ensuring processes are followed correctly
• Reporting and logging damaged hand held devices called Saturn's so these can be fixed without delay
• Ensuring contractor paperwork is completed
• Basic administrative duties
• To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
• To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
• Carry out such other duties as may reasonably be requested by the Management or the Shift Manager.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.