As the Delivery Director, you will play a crucial role in enhancing performance and fostering growth within our portfolio of accounts. Your primary objective will be to ensure exceptional delivery standards, surpassing client expectations, and achieving P&L targets for all provided services. You'll engage closely with senior client stakeholders, acting as the primary liaison for delivery matters, overseeing the smooth onboarding of new project teams, and facilitating the launch of new services. Your leadership will extend to major bids within the Industry Sector, where you'll drive the development of competitive yet robust solutions.

Alongside your oversight duties, you'll actively mentor project and service delivery managers, fostering their professional growth. Your role will involve leveraging established relationships at senior levels to drive expansion strategies for existing accounts and contributing to the estimation and assurance of delivery for bids typically ranging from £1m to £20m. As the Delivery Director, you'll demonstrate leadership in identifying and pursuing sales opportunities for expansion, staying updated on current and future trends shaping the domain specific capability., We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options., We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

Our ideal candidate for the Delivery Director role will be an experienced professional with a track record of full delivery and P&L accountability across a significant client portfolio, exceeding £30m. You should possess a deep understanding of the dynamics and challenges within the Industry Business Unit, coupled with a proven history of successfully delivering large-scale, complex bids within the domain (£20m+). Strong senior stakeholder management skills are essential, as you'll be influencing across a diverse and intricate delivery portfolio.

Key competencies include adeptness in leading distributed teams, familiarity with delivery methodologies such as Agile and Scaled Agile, commercial acumen in pricing models and contracting methods, understanding of procurement and security constraints relevant to the Industry Business Unit, and knowledge of central best practices and operational processes. Your success in this role will be gauged by client satisfaction and P&L performance across the existing delivery portfolio, with personal impact evident in positive client feedback and successful deliveries without escalations requiring senior management intervention.

We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network., Head of Manufactring, Automotive and Services

Nick is a member of the UK Senior Leadership Team with responsibility for MAS - Manufacturing, Automotive and Services. Nick was previously a very successful Client Partner across Telco Media at NTT DATA.
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Location

Epworth House, London

"Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation."