We're on the lookout for a talented Demand Responsive Transport (DRT) Support Officer to join our team and be a key player in the seamless operation of the Wiltshire Connect DRT bus service.

Enjoy a workplace that values you - with employee benefits including hybrid and flexible working, family-friendly policies, and exciting career progression opportunities. In this role, your main mission is to ensure the Wiltshire Connect network operates efficiently, delivering an exceptional, customer-focused experience. You'll be the driving force behind our service, promoting it with enthusiasm, engaging with the community, collaborating with stakeholders and oversee operational aspects and ensuring that disruption to passengers is minimised during operational incidents.

If you're someone who puts customers first, showcasing exceptional interpersonal and communication skills, along with a generous dose of tact and diplomacy in handling challenges, then you're exactly the candidate we're eager to welcome on board.

Operational hours

Wiltshire Connect operates from 6 am - 8 pm on weekdays and 8 am - 7.30pm on Saturdays. The main working hours for this post are between 6 am - 7 pm on weekdays. Saturdays are covered on a call-out basis as per a rota. To meet operational needs, applicants must be available to start at 6 am or finish at 7 pm on a Rota basis. Specify your preferred working hours and whether you're applying for a Full-Time or Part-Time role in your application.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .