Dementia Navigator

Powys Teaching Health Board have been awarded Welsh Government funding to support the delivery of the All-Wales Dementia Care Pathway of Standards, to meet Standard twelve which states:
"People living with dementia and their carers will have a named contact (navigator) to offer support, advice and signposting, throughout their journey from diagnosis to end of life."
The dementia navigator role has been defined nationally and it is the intention that the roles' function will help people living with dementia to coordinate their care.
If you are looking for an exciting new role to make a real difference, this is a fantastic opportunity for you. You must be self-motivated, enthusiastic, flexible in approach, and able to work autonomously as well as with statutory and non- statutory service providers and be responsive to clients' needs., The post holder will carry a dedicated caseload and play a crucial role in supporting people to access the right care at the right time, following a diagnosis of dementia to make a positive difference to their dementia care.
Effective communication and engagement skills are fundamental to this role, as well as a current evidence-based knowledge and a commitment to working with individuals., Link in with memory clinic to ensure people (including carers) have an initial connection made at the point of diagnosis.
Facilitate a 'what matters to me' conversation, listening, and considering the
person and their carer's or family's needs for ongoing support.
Within 12 weeks of diagnosis to connect with the person and their carer or family to facilitate a further 'what matters to me' conversation, highlighting the importance of physical health activities and health promotion.
Assist service users to gain access to community facilities and maintain independence focusing on strengths of service users.
Responsible for recording the 'what matters to me' conversation, including future care wishes, and the information and action plan agreed as a result.
Manage the caseload working with all clients accessing Memory Assessment
services being flexible, creative and responsive to people's needs.
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers.
Communicate with people in a form and manner that is consistent with their level of understanding and culture and recognise barriers to effective communication.
Develop communication skills to convey complex and sensitive information effectively to patients, carers and other staff, overcoming any barriers to understanding and providing support during distressing or emotional events.
Provide feedback on patient care and/or relevant patient communications to relevant healthcare professionals.
Provide clear and accurate records in line with PTHB clinical record keeping procedure.
Participate in discussions about patient care and clinical service development, including relevant team meetings.
Establish the Dementia Navigator role as a point of access for information and advice, in a social setting such as a dementia hub/café. This is for people living with a dementia, their families and carers, throughout their journey and confirm the frequency of check in conversations they require.
Maintain an effective understanding of the rights and entitlements of people living with a dementia to provide the right information, advice and assistance.
Maintain strong relationships with all appropriate local health and social care partners.
Have knowledge and understanding of dementia relevant training available for people living with a dementia, their families and carers.
An understanding of therapies available in the community and through primary care for people living with a dementia and facilitate referrals as appropriate. This includes supporting carers to access services within their own needs following a relatives dementia diagnosis to access services.
Facilitate a point of access for people living with dementia, their families and carers, at all stages of their dementia diagnosis.
Communicate effectively with the multi-disciplinary team and other departments to ensure that patient care is well planned and co-ordinated.
Undertake data capture and evaluation as required within the role and where appropriate audit information.

Organisational responsibilities
Maintain adequate records as required by existing procedures, entering appropriate details on service users' case notes as necessary.
Participate in ongoing personal development planning with senior staff.
Participate in training courses related to the care of individuals with serious and enduring mental health problems.
Undertake supervision/appraisal and reference to HR policies.
Work within and adhere to the Policies, Procedures, Protocols and Guidelines set out by the Powys Teaching Health Board.
Undertake duties to support new employees during induction.
As a Health Board we embrace diversity and inclusion. We offer a supportive and welcoming place to work which is free from discrimination and fair in all our working practices.
We'll value your contribution whether you're looking for your first job, an apprenticeship, re-entering the workforce or looking for a career change. Powys Teaching Health Board warmly welcomes all.
You can complete your application in Welsh or English, it's entirely your choice. Once you've applied, we will keep you updated on the progress of your application, so be sure to check your emails regularly.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable., Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac