As Deputy Shop Manager at our shop in Ilkley, you will lead a team of volunteers to raise funds to invest in achieving the charity s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
+ Play an active part in running our shop in Ilkley, supporting the Shop Manager in implementing processes and ways of working.
+ Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
+ Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
+ Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
+ Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
+ Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
+ Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters., Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 8 April 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

+ To ideally be educated to GCSE level or equivalent but not essential.
+ Experience of managing people/volunteers including recruitment and development.
+ To be highly organised with good time management skills.
+ To be able to prioritise workload and meet deadlines.
+ To be able to use own initiative.
+ To be resilient and adaptable to change.
+ To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
+ A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
+ A willingness and ability to safely lone work.
+ A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We ve got a strong set of values that inform everything we do and we re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.