Deputy General Manager

As a Deputy General Manager, you will be responsible for supporting the site General Manager with the running of the family entertainment centre in the heart of Rhyl, situated on the seafront at The Palace Fun Centre. You will be ensuring budgeted targets are achieved and operating standards are adhered to and be able to work within given budget constraints whilst pursuing maximum operating efficiency and profitability.,

• To ensure the efficient day to day running of the family entertainment centre which also includes a AGC, Children's soft play with cafe, Laser Tag and Mini golf.
• Through regular inspection ensure that arcade interior/exterior standards are maintained to a high level, and that all safety checks are completed as scheduled. Where necessary, advising the manager on remedial action.
• Monitor and review arcade revenues, prize pay outs, stock levels and staff numbers ensuring budgets and targets are adhered to (where applicable).
• Maintain a close liaison at all times with your management team communicating Company information/changes in procedure as and when required. Ensure any unresolved problems are dealt with satisfactorily.
• Motivation of staff to contribute to the maximum efficiency in the day to day running of the site. Ensure a good working environment is established, in order to obtain the maximum commitment of staff.
  
  Qualified to GCSE level in Maths and English (or equivalent international qualification)
• Previous Customer service experience
• ONC or HNC in a related subject (eg business studies) (Desirable)
• Previous Arcade cash collections experience (Desirable)
• Experience working within a Children's soft play environment (Desirable)
• Previous Retail Management experience (Desirable)
• Some Health & Safety knowledge (Desirable)
• Managing or assisting with managing a team / team leader experience
• Previous experience working in a Family Entertainment Centre
• Cash Handling experience, both cash and electronic
• Tenacious with good time management
• Ability to prioritise workload
• Strong IT skills (MS Office, Excel)
• Able to motivate staff and have excellent communication skills
• Self directed with a high degree of self motivation
• High attention to detail
  
  HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries., Join the World Leader in Skill Games
Do you want to be part of a growing, exciting business that operates some of the most popular, fun and successful Skill Games? A career at HB Leisure is about enthusiasm and commitment, working as part of a team with fantastic opportunities throughout the UK and worldwide in some of the best attractions and theme parks. We offer the right individual competitive pay rates, attractive and achievable bonus scheme and opportunity to travel the world. If you have passion and a desire to develop in a progressive fun business then click on the links below. From Games Operatives to Arcade Operatives and many more other specialised roles, we focus on each individual bringing their skills to a fun working environment with the world being their oyster. HB Leisure (HBL) owes its name to Mr. Harold Burt, who opened his first family arcade premises in North Wales, in 1932. Today, the business has expanded beyond all recognition operating games in over 90 major theme parks and attractions spread across the world. HBL staff now bring their unique friendly touch to over 100 million guests, who win in excess of $20m worth of prizes every year whilst enjoying the challenge of our games and arcades. At HBL our total focus is on creating an outstanding guest experience - games that are full of fun and excitement for all the family. With top quality prizes and generous win rates we seek to provide excellent value for money for all. A world of fun and opportunity is within your grasp
• Carve your own path
• A career with HBL means a bright future. Whether it's management or beyond, we will strive to get you there.
• Work hard, play hard
• At HBL, no day is the same which means you get to discover new things and be part of a unique brand.
• Enjoy the outdoors
• If a desk isn't for you, you are for us! Gain real-life experience and develop transferable skills that will be recognised throughout your career.
As we continue to grow, we are looking for driven individuals who can keep up with the pace of this exciting, ever changing environment. If you're ready for a challenge and all the benefits that come with it, start your journey with us - we promise it will be a fun one!


• Competitive salary
• 28 days holiday per calendar year (including bank holidays)
• Recommend A Friend Scheme - earn a bonus (Subject to T&C's)
• Cycle to Work Scheme
• Pension Scheme
• Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations