Deputy Manager
Selco, Stamshaw, City of Portsmouth
Deputy Manager
Salary Not Specified
Selco, Stamshaw, City of Portsmouth
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 14 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 5c477d1b03404b9fa650ff24b97af6a2
Full Job Description
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times
- Implement store operations strategy to support sales growth and a great customer experience
- Ensure store labour is effectively deployed within budget to meet service and trading needs
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching
- Foster a positive, collaborative team culture-lead by example and live Selco's values every day
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels
- Recognise great performance and support your team through change with strong communication and clarity Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures
- Be the primary first aider when on duty
At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team, Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. - Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing
- Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
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