Deputy Manager, The Odney Club

In this pivotal position, the Deputy Manager of The Odney Club will lead daily operations, playing a crucial role in our diverse and vibrant hospitality team. Collaborating closely with the General Manager and department leads to achieve objectives and meet sales targets, you will also elevate the customer experience, with a focus on our catering offerings. As you take the reins, you'll oversee all aspects of sales, maximising business opportunities and operational efficiencies. Join forces with the hotel leadership team to drive innovative club initiatives that leave a lasting impression., Operational ownership of the day-to-day running of The Odney Club
Overall responsibility for the food and beverage operation.
Delivery of new initiatives for The Odney club, in line with business plan.
People management responsibilities, to include all areas of development and performance management for direct line reports.
Assist in developing and implementing marketing and sales strategies.
Work collaboratively with the managers of each department to deliver the clubs objectives.
Monitor and maintain operational budgets and financial performance.
Oversee and enforce department leads policies and Measures of success
Customer satisfaction scores, sales & profit results, occupancy levels.
Successful implementation of new initiatives and increase in profit through increase in sales and/ or reduction in costs.
Profitable and cohesive food and beverage operation.
Partner development & performance, turnover and clear indication of empowerment and autonomy amongst direct line reports.
Smooth delivery of new initiatives, joined up approach across the club and overall success in line with business plan procedures to ensure efficiency and compliance.

Experience in the hospitality sector at a senior level
Proven experience working within and leading a food and beverage operation
Leadership experience, communication, and interpersonal skills.
PC literate & ability to grasp numerous systems, including hotel booking programmes and Point of Sale.
Strong organisational, time-management & planning skills
Drive to deliver exceptional customer service
Food Hygiene Level 4 or equivalent

Where You'll Be Working: Odney Club, Odney Lane, Cookham, Berkshire, SL6 9SR
ABOUT THE PARTNERSHIP
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

John Lewis Partnership

Salary - £38,000 - £57,500
Contract type - This position is a Secondment/Fixed Term contract for 12 months.
Working pattern/flexible working - 37.5 hours per week, Monday to Friday with weekends on a rota basis.
Location - This role is based at our Odney Club Hotel