DIO - Regional Delivery Central - Senior Facilities Manager

The Senior Facilities Manager (SFM) for Central East South, is required to build and lead their team to manage the delivery, and provision of advice, on effective hard and soft facility management at military establishments across Cambridgeshire, Bedfordshire, Suffolk, Norfolk & Essex.
The Senior Facilities Manager role is responsible for the effective management of five key service delivery activities which are, completion of contract assurance including Legionella, Asbestos and CDM, Hard FM activity completion (Pre-Planned Maintenance / Rectification Works / Grounds Maintenance) alongside Soft FM elements including Cleaning & Catering, effective management of the programme of works tasks and contract amendments, ensuring goods and services are delivered within agreed contractual arrangements and KPI’s.
The SFM is responsible for collation and reporting of hard and soft facilities management data, maintaining key stakeholder engagement with Suppliers and Customer representatives and effective issue management. The SFM will plan, direct and co-ordinate operational activities ensuring efficiency and value for money. All activity will be delivered through close collaboration with our suppliers, asset stakeholders, contractors, and other agencies delivering key aspects of day-to-day hard and soft FM services, PPM and ensuring safe and legal compliance of the estate.
The role includes contract and supplier management, in addition to the planning and delivery of an extensive maintenance and minor works programme acting as the key customer interface across the area.
The post holder will ensure delivery of the correct level of service against agreed indicators, ensuring issue resolution to maintain operational outputs against agreed requirements and involves leading the operational oversight of the area team.
The SFM will be responsible for provision of assurance that supplier’s contractual responsibilities and internal quality procedures, including management reporting, development, budget, forecasting, and financial control are adhered to as well as providing advice and support for the management and mitigation of risk to Heads of Establishment where statutory and mandatory compliance of assets is not possible.
The SFM will maintain strong and collaborative relationships to provide the continued level of support needed on the diverse MOD estate in support of Defence programmes.
The post holder will be required to travel to sites covered by this role on a regular basis; some visits may involve an overnight stay.
This post has line manager responsibilities and experience of managing a team would be an advantage.
This position is advertised at 37 hours per week., + Direct, lead, manage and support the team of Facilities Managers delivering total facilities management and programme support across their sites of responsibility.
+ Assure delivery of services offered by the Soft Facilities suppliers including cleaning, catering, retail services and all other enabling contracts.
+ Manage production and regular review of appropriate work plans in accordance with local budgets to deliver programmes and financial commitments, whilst meeting changing operational needs.
+ Agree scope and priorities of work with local establishment representatives, agree outline plans and review management and tasks on a regular basis.
+ Plan, direct and co-ordinate operational activities ensuring efficiency and value for money.
+ Collate information and prepare reports for mandated weekly and monthly establishment meetings.
+ Carry out proactive contract management to ensure goods and services are delivered within the agreed contractual arrangements and KPIs.
+ Provide assurance that the supplier’s contractual responsibilities and internal quality procedures, including management reporting, development, budget, forecasting and financial control are adhered to.
+ Proactively manage all works through clear and effective direction, delegation and sound decision making.
+ Support the delivery of in-year programme of work including technical, financial and commercial/value for money checks, in line with contractual requirements.
+ Carry out the appropriate level of risk management in accordance with the DIO Risk Management Policy. This will include the reporting contract defects and early warnings.
+ Maintain strong and collaborative relationships to provide the continued level of support need on the diverse MOD estate in support of Defence programmes.
+ Support and participate in a culture of continuous improvement.
+ Ensure regular engagement with Heads of Establishments (and the customer base) and collaborative working with our suppliers and all stakeholders.
+ Assure and monitor service delivery of all maintenance and response works in accordance with statutory legislation, Health, Safety and Environmental standards and policies and mandatory requirements.
+ Provide advice and support for the management and mitigation of risk to Heads of Establishment where statutory and mandatory compliance of assets is not possible., We'll assess you against these behaviours during the selection process:
+ Leadership
+ Communicating and Influencing
+ Making Effective Decisions
+ Delivering at Pace
We only ask for evidence of these behaviours on your application form:
+ Leadership
+ Communicating and Influencing
+ Making Effective Decisions, Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
At sift, you will be assessed against the following Success Profiles Behaviours:
+ Leadership
+ Communicating and Influencing
+ Making Effective Decisions
At interview, you will be assessed against the following Success Profiles Behaviours:
+ Leadership
+ Communicating and Influencing
+ Making Effective Decisions
+ Delivering at Pace
Application sifting is scheduled to take place on week commencing: 14/10/2024
Interviews are currently due to take place face to face at RAF Wyton and will be conducted week commencing: 21/10/2024
A minimum of 2 full working days’ notice will be provided for interviews.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

+ Qualifications would be a relevant in estate management or construction management, B&CE (Building & Civil Engineer) or M&E (Mechanical & Electrical) related qualifications or relevant experience.
+ It is highly desirable for the applicant to have experience of working in either project management, facilities management or construction management in a demanding delivery environment., Full UK or International driving licence as this role requires the ability to travel to locations regularly, most of which can not be accessed by public transport.

Alongside your salary of £43,080, Ministry of Defence contributes £12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an average employer contribution of 28.97%
+ 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
+ Enhanced Parental Leave
+ Access to thousands of training courses through Civil Service Learning
+ Professional subscription fees paid for
+ Volunteering Leave for up to 5 days per annum
+ Minimum of 15 days special leave for military or emergency service volunteering reservist commitments
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.