Dior Ambassador- Kingston

Christian Dior S.A.

Dior Ambassador- Kingston

Salary Not Specified

Christian Dior S.A., Kingston upon Thames

  • Part time
  • Permanent
  • Onsite working

Posted today, 29 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 3d686ef216c34b5883bccc4e8f1317be

Full Job Description

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times. MAIN RESPONSIBILITIES SALES: To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients

  • To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
  • To be aware of and achieve or exceed sales targets, as set by your line manager
  • To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
  • KPI - To achieve set sales targets
  • SERVICE:
  • To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
  • To initiate contact with clients and welcome them both on counter and through traffic stopping
  • To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
  • To educate clients on Parfums Christian Dior products and the brand
  • KPI - to achieve target for Mystery Shopping
  • GENERAL:
  • To participate in merchandise management and ensure that it is in line with Corporate guidelines
  • To monitor stock levels, report any issues and ensure that there are sufficient levels
  • To adhere to all company procedures and policies, as outlined in the employee handbook
  • To update ipos tool with client data including all sales and client profile
  • To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

    In order to be successful in this role, you will be:
  • Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
  • Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
  • You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
  • Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
  • Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
  • Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.