Document Centre Specialist
CMS Law, Poplar, Greater London
Document Centre Specialist
Salary not available. View on company website.
CMS Law, Poplar, Greater London
- Full time
- Permanent
- Remote working
Posted 1 week ago, 12 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 1ddd777d8a904f0fa4dbd7ef3641e5fc
Full Job Description
- Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices.
- To serve as a key client interface for CMS's Document Centre services.
Keen to be flexible and in possession of excellent MS Office skills. - Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- At least 3 years' experience working within the document production field.
- Excellent communicator and be able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients.
- Develop and maintain relationships with team and key stakeholders.
- Ongoing personal development both soft and hard skill, plan for development where needed.
- Cover for workflow. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation., We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:
- Excellent MS Office skills, including Word, PowerPoint and Excel.
- Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints.
- Must show initiative and good judgment and be able to work independently.
- Must have the ability to concentrate in an environment of multiple demands and distractions.
- Maintains exemplary attention to detail and a personal commitment to consistently producing high quality work.
- Must be able to maintain confidential information and work in a fast-paced, dynamic and creative environment.
- Must engender a culture of professionalism, superior customer service, and accountability within the team.
- Able to work effectively with colleagues of all levels in an organisation.
- Seeks and responds positively to all forms of feedback (client/line manager/appraisal); learning from experience.
- Strongly self-motivated; always adopts a 'can do' approach; takes pride in work and the larger organisation.
- Demonstrates high level of personal and professional integrity.
- Develop an in-depth knowledge firm's branding guidelines.
- Motivation to continually improve core software-skills, to meet and accommodate the client's changing requirements.
- Excellent accuracy and close attention to detail and adhering to the companies best practice.
- Approachable, work well as a team and share best practice. The ability to work closely with clients of all levels, accept criticism, still smile and have a matter-of-fact approach.
- Flexible and adaptable - happy to change shifts/work overtime as required and willing to take on new challenges as they arise.
- Positive with a can do attitude, willing to problems solve where needed.
- Dependable and willing to go the extra mile where needed.
- Self-motivated to ensure skills and technology familiarity and kept up to date.
- At least 3 years' previous document production experience in a professional service environment.
- Prior experience in a legal production environment with workflow management is an advantage.
- Excellent working knowledge of document production practices and technologies.
- Advanced technical knowledge.
CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. - Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
Direct job link
https://www.jobs24.co.uk/job/document-centre-specialist-124897544