Electronic Gaming Host

Aspers Westfield Stratford City

Electronic Gaming Host

£24960

Aspers Westfield Stratford City, East Village, Newham

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 27 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: ec3ba28ed9ea4e0abca7456df75d8c26

Full Job Description

This position reports to the Electronic Gaming Manager, and your responsibilities will be:

  • To ensure that customer visits to Slot Machine and Electronic Gaming provide excitement and entertainment through the delivery of outstanding customer service.
  • To ensure the basic maintenance and appearance of designated areas.
  • To report any malfunctions or any suspicious behaviors; reporting any suspicion of problem gambling; reporting any suspicion of organized and systematic money lending; reporting any suspicion of money laundering.

    A minimum of 6 months customer service experience in a fast-paced, high-volume Entertainment, F&B or Casino based environment. Focused on cultivating a positive Customer Service experience
  • Exceptional interpersonal and relationship- building skills
  • Service industry experience and
  • Clear, concise and positive communication skills
  • Sympathetic but assertive approach to actioning complaints
  • Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers.

  • Discounts in Westfield shopping centre
  • Walking distance from Stratford Train and Tube station
  • Reduced parking rates for staff
  • Competitive salary plus tips
  • Opportunity to work as part of a friendly and enthusiastic team
  • Huge potential to progress within the
  • Employee assistance programme