As a Bed Navigator, you will play a crucial role in providing flexible, person-centred support to individuals in various locations, helping them to maintain independence, access essential services, and achieve positive outcomes.
Support Clients: Work with individuals facing challenges such as housing instability, financial management, and accessing healthcare
Collaborate with Services: Liaise with housing providers, social services, and other organisations to provide comprehensive support
Adapt to Needs: Travel between locations and provide tailored support based on each client's situation
Empower Independence: Equip clients with the skills and resources needed for sustainable independence
Core Responsibilities:
1. Client Engagement:
o Conduct needs assessments and create personalised support and safety plans with a trauma-informed and strength-based approach.
o Advocate for clients, helping them access housing, welfare benefits, healthcare, and employment opportunities
2. Case Management:
o Maintain accurate and timely records on all client interactions.
o Regularly review support plans to track progress and adjust according to changing needs
3. Crisis Management:
o Identify and respond to crises, such as eviction threats or health emergencies
o Collaborate with external agencies to provide immediate support when needed
4. Professional Collaboration:
o Build strong relationships with local service providers and community organisations
o Represent the rganization in multi-agency meetings
5. Person-Centred Approach:
o Respect clients' autnomy and choices and build trust through active listening and empathy.
6. Cultural Sensitivity:
o Be aware and respect clients' diverse backgrounds, beliefs, and experiences.
7. Confidentiality:
o Maintain confidentiality and protect client information in line with organisational and legal requirements.
8. Self-Care:
o Maintain personal boundaries and seek support when facing challenges.
The benefits
+ 34 days annual leave, plus the option to purchase up to 5 additional days
+ Birthday leave
+ New Home leave
+ Life assurance (3 x salary)
+ Employee Assistance programme, All applications must be accompanied with a current CV which will be used to assess your suitability for the role.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring service (DBS)

+ Experience working with vulnerable individuals, particularly those experiencing homelessness, addiction, rough sleeping, poor mental health, or offending
+ A non-judgmental attitude and an ability to build rapport with individuals from diverse backgrounds.
+ Strong communication skills and the ability to work collaboratively with multiple agencies.
+ A proactive and adaptable approach, with the ability to navigate complex situations.
+ Ability to work independently and manage time effectively.
+ Knowledge of housing and welfare systems is desirable.

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 700 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
+ Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
+ Trident Reach, which is a registered care and support charity delivering person-centred care and support services.
We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
Applying