Energy Contract Manager

Early applications are advised. We reserve the right to close the advert earlier than advertised.

Role profile - Contracts Manager.docx

An exciting opportunity has arisen to join our dynamic, forward thinking and rapidly expanding Energy Team in role of Operation & Maintenance Contract Manager.

The role will provide technical leadership and management of the existing Operation & Maintenance contractors responsible for planned and reactive maintenance of L&Q's district heating systems.

The post holder will measure performance against KPIs ensuring delivery of services by the contractors. They will ensure contractors are working to the terms of the contract, providing first time fixes where possible and attending to outages within agreed response times. They will oversee the completion of all works, ensuring L&Q are receiving value for money.

The Operation & Maintenance contract manager will collate data and reports to identify and deal with non-performance in line with the contracts. They will manage spend against budget ensuring components are not failing before predicted Lifecycle due to non-effective planned preventative maintenance. The role will also include working with our contractors to implement efficiency improvement projects and ensure all district heating energy schemes within L&Q Energy portfolio are regulatory compliant.

They will work with their colleagues in the Energy Operations team to assist in the implementation of processes for the continuous improvement of Operation & Maintenance activities.

With a rapidly expanding heat customer portfolio, growing from 6,500 heat customers to in excess of 30,000 over the next few years this a really exciting time to join L&Q Energy! To ensure we meet the needs and expectations of our growing customer base, and successfully deliver our vision of being a first class heat provider, the team will continue to grow, so offering ample opportunities for personal development and career progression. The successful candidate will get to be a part of this exciting journey!

Focused on ensuring we deliver an amazing customer experience, the successful candidate will be a high performing and ambitious leader and manager, with excellent contract management skills, vast experience and technical understanding of the district heating energy sectors, great attention to detail and willing to go the extra mile.

You will be required to demonstrate;

· Strong contract and supplier management skills, including knowledge and experience of managing planned preventative and reactive maintenance contracts for communal heating systems

· Finance & commercial experience: Must be financially astute with strong commercial acumen and experience in budgetary and financial control

· Understanding and experience of procurement via public procurement process e.g. through OJEU

· Strong technical knowledge of communal and district heating systems incorporating boilers, CHP units, ASHP, GSHP and metering systems

· Sector/specialist knowledge & experience, to include demonstrable experience in the field of building services engineering, specifically communal/district heating

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.