Engagement Support Officer

As an Engagement Support Officer you will: manage the primary care mailbox; respond to queries and signpost to relevant information organise and coordinate large-scale meetings with senior external stakeholders and manage any logistical problems maintain and update network systems through data management - CRM database and core communication/engagement channels work closely with communication and Engagement Manager to promote and maintain an accurate record of member engagement activities and briefings and support the planning of webinars and member engagement sessions provide diary support to the Network Director and Chair, manage the teams SharePoint site, activity tracker and other documents organise internal and external meetings; assemble and distribute agendas and papers; keep an accurate record of meetings; arrange cost-effective travel and accommodation for the team and raise and manage purchase orders using the organisations finance system provide ad hoc project and programme

management support, and undertake research and report on findings, when requiredAbout you You are a problem solver who is organised and can build and maintain effective relationships with colleagues and stakeholders. Along with being a great communicator, both written and verbal, you will: be able to work to tight timescales and prioritise workload to manage conflicting priorities be proactive, with a problem-solving approach and can work independently be able to summarise and draft written material and understand complex information have demonstrable alignment with organisational values and champions equality, diversity and inclusion be competent with MS Office or similar, with Word being a core requirement (Word, Excel, PowerPoint etc.)