Assessing incoming residents with care and support needs to ensure they can independently maintain a tenancy

• Providing support to residents to offer activities to the scheme
• Managing a budget and identifying the needs of the scheme
• Assessing the housing and support needs of customers.
• Supporting any scheme-based employees such as Maintenance Officers, Compliance Officers and Cleaners, providing appropriate guidance and supervision
• Remaining fully engaged in all housing related issues including arrears and money management, ASB and repairs/maintenance of household.
• Overseeing the health, safety and maintenance of the building, ensuring that compliance requirements are met.
  
  Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We have an exciting opportunity to work in our Independent Living housing scheme in St Albans We are looking for a self-motivated individual to provide intensive housing management support to our residents at Eywood House. The hours can be worked flexibly Monday - Friday between 9am and 5pm and can be negotiated to consider personal and business needs., Experience of working with people with vulnerabilities.
• Experience of working within a Housing environment.
• A passion for working with people to achieve their goals
• Good organisational skills and the ability to prioritise tasks
• Ability to manage and prioritise a varied and busy workload.
• Ability to lone work and make reasoned decisions.
• Experience of dealing with safeguarding vulnerable people
• Good IT abilities
  
  A competitive salary
• 28 days holiday PLUS Bank Holidays
• A generous contributory pension scheme
• Enhanced family leave
• Private health care
• Free life assurance
• Access to an extensive suite of wellbeing services and tools including a digital gym
• Opportunities for learning and development
• Discounted gym membership
• Retail discount scheme Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided.