Facilities Coordinator

Our Global Workplace Team plays a key part in the employee experience at Wise, through our curated spaces, events and services. Our mission is to create and maintain a safe and inspiring workplace for Wisers to achieve the Mission., We are looking for a passionate and people-centric Facilities Coordinator to join our London office. Your role involves optimising our workspace, supporting daily operations, and cultivating a vibrant workplace culture. Collaborating with our Workplace team, you'll drive efficiency, manage vendors, and oversee H&S compliance. This position demands working knowledge of M&E, equipment, excellent interpersonal skills, and adeptness in handling complex challenges autonomously., Workplace Operations

• Ensure the smooth operation of our physical workspace, identifying and addressing any operational inefficiencies;
• Support and guide our Wisers on how to use our amenities to help them maintain a safe and functional workplace.
• Provide support to the Front Desk and Events team as needed (event set ups, office supplies, food and parcels deliveries, etc) ensuring exceptional service delivery to our Wisers and partners
• Contribute to workplace projects, including our office relocation plan for Q4 2024 and sustainability initiatives.
Facilities Operations
• Maintain full operational efficiency of our London office by effectively managing planned preventive maintenance (PPMs) and addressing reactive maintenance needs.
• Oversee the repair and maintenance of furniture, office equipment, and other appliances.
• Address day-to-day landlord issues including coordinating and overseeing building access as necessary for PPMs and statutory visits.
• Assist with regular building walkthroughs to address building maintenance issues, pre-empt potential risks before they arise, ensure the workplace is safe and identify areas for improvement.
• Input into the London office's operational expenditure budget, quarterly forecasting and monthly reconciliations to actuals.
• Coordinate local hard service vendors, including negotiating commercial terms, contract management, on site supervision and invoice processing.
• Identify opportunities for cost optimisation and vendor rationalisation to get us closer to achieving Mission Zero.
• Encourage a level of uncompromising cleanliness, know and explain guidance around workplace etiquette.
• Ensure workplace helpdesk requests submitted by employees are resolved in a timely manner.
Health and safety
• Manage Site Statutory compliance including Fire Risk Assessment, Water Risk Assessments, Disability Discrimination Audits and all remedial works.
• Ensure the safety of our colleagues by maintaining an up-to-date list of first aiders and fire marshals, conducting regular checks of first aid kits and defibrillators, and organising ad-hoc training as needed.
• Monitor compliance with and general adherence to The Workplace (Health, Safety and Welfare) Regulations 1992.
Other
• Support the Community Team including your immediate colleagues with identifying opportunities for operational and process optimisation.
• Provide support to local workplace projects and initiatives.
• Promote workplace sustainability and help us to achieve our goal of net zero carbon by 2030.
• Help us to execute and deliver on our 'destination workplace' vision and support our hybrid working model.
  
  At least 2 years of experience in Workplace/Facilities, supporting the running of an office space and coordinating technical services in a fast-paced environment.
• Strong knowledge of health and safety in the workplace.
• Excellent English language skills, both written and spoken.
• Outstanding interpersonal and networking skills.
• Detail-oriented and data-driven, with a focus on informed decision-making.
• Strong verbal and written communication skills.
• Excellent organisation, multitasking, and problem-solving abilities.
• Adaptable and agile, comfortable navigating ambiguity and changing priorities.
• Curiosity and desire to learn and grow, with a positive, can-do attitude.
Some extra skills that would be awesome
• Proficiency in excel, Google suite and slack software tools.
• Passion and understanding of entrepreneurial, start-up or tech communities.
• Good technical knowledge of M&E
• Fire Marshal / First Aid Training (desirable, training can be provided)
• IOSH Managing Safely or equivalent
  
  Wise is a global technology company, building the best way to move money around the world., £32,200-£36,000
For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.