Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential? As a Family Outreach Officer, you'll play a pivotal role in guiding and supporting families navigating the challenges of vision impairment. Based in the Paediatric Ophthalmology Department at Sheffield Children's Hospital, you will work closely with Ophthalmologists and clinical staff as a vital part of the team. This role will be supported by an Honorary Contract, requiring you to adhere to the values, policies, and procedures of both Sheffield Children's NHS Foundation Trust and Guide Dogs. You'll work 4 days per week in the hospital, supporting the Paediatric Ophthalmology Clinics from 9am to 5pm, with the flexibility to work from home for 1 day per week. Within this role you will:

• Provide Support in Eye Clinics: Assist parents of children and young people in an eye clinic setting, offering both emotional support and guidance.
• Offer Information & Guidance: Deliver expert advice on health, education, welfare, and social care, ensuring families are well-informed and empowered to make decisions.
• Collaborate with Professionals: Liaise with internal and external professionals to ensure coordinated care and support, facilitating smooth communication across services.
• Handle Registration & Referrals: Complete necessary paperwork for registration and refer families to relevant Guide Dogs services, as well as statutory and voluntary agencies for further support.
• Support Funding Applications & Clinical Staff: Assist families with external funding applications and provide support to clinical staff with any related enquiries.
• Promote Guide Dogs' Services: Raise awareness of Guide Dogs services and activities, ensuring families know about the full range of support available.
  
  We're looking for someone with experience in supporting individuals with sight loss and disabilities, who brings an empathetic approach to their work. You should be skilled at identifying needs and signposting to the right services.
The role involves collaborating with health, education, welfare, and social care professionals, so a joined-up approach is essential. Knowledge of eye care health will be key to providing informed support. We need someone with strong communication and relationship-building skills, able to work independently and as part of a team. Organisational skills and proficiency with IT systems are also essential.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them - and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.