We are looking for a Field Service Engineer to be based from our Warrington Depot, covering Warrington and Cheshire.
The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representatives, and your Line Manager.
What you will be doing:
+ Service and repair Volvo construction equipment or miscellaneous equipment
+ Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
+ Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
+ Work in line with quotations and time guides, highlighting to management where additional work may be required
+ Ensure software updates are installed as new versions are released
+ Complete tablet inputs, electronic reports and timesheets in real time' providing comprehensive details of the work undertaken
+ Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion
+ Able to work overtime as and when required and to honour reasonable call out requests
+ Attend any relevant product or systems training courses

+ A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
+ Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
+ Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS
+ Ability to communicate efficiently with colleagues, management and customers
+ Work with a cost-conscious mindset to ensure maximum profitability
+ Ability to problem solve and high level of diagnostic skills
+ Confident using computer systems and Outlook
+ High levels of attention to detail
+ Conscientious in all aspects of the job
+ Highly responsible, reliable, honest and trustworthy
+ Ability to understand technical literature/systems
Desirable:
+ Experience of Welding and Fabrication

In addition to a competitive salary, you will have access to the following benefits:
+ 5% Employer Pension contribution
+ 25 days annual leave + Bank Holidays
+ Cycle to Work Scheme
+ Life Assurance 4 x annual salary
+ Yulife - Wellbeing App offering discounts and vouchers
+ Financial/Physical/Mental Health Counselling and Coaching sessions
+ Free Will writing service
+ EAP, which includes 24/7 Doctor access
+ Healthshield - Cashplan for all employees
+ Family Friendly policies
+ Company events
#J-18808-Ljbffr