Firearms Administration Assistant - HC619322

Job Title: Firearms Administration Assistant - HC619322 Location: Mottisfont Salary: Permanent Hours: 37 hours per week Closing Date: Sunday 8th December 2024 at 23:59 hours About the Role Your role will be to provide administrative support within the Firearms Licensing Department, ensuring a high level of customer service and data quality, and providing a solid foundation for day to day business . Key Accountabilities will be and not limited to; 1. To be part of a team that are responsible for a range of clerical tasks in connection with firearm, shotgun and explosives certificates, including, but not limited to:

• opening, sorting and distributing post sending out standard letters converting paper documents to digital (scanning) The processing of: application forms and associated documents fee payments GP correspondence notifications of the transfer of firearms and shotguns visitors permits and European Firearm Passes change of address notices cancellation or replacement of certificates
2. Use Force computer systems for the management of customer records and electronic document storage. 3. Assist with telephone calls and emails from members of the public and police colleagues, providing general advice on the business of the department, or referring the enquiry to another team member. 4. Maintain personal responsibility for complying with Equal Opportunities, Health & Safety, the Force Purpose, Force Policies and Procedures and Data Protection (GDPR), all of which are in accordance with the values of the Code of Ethics. 5. Give regular and effective service. For more information please see the job profile Essential Qualifications Educated to QCF Level 2 (3 to 5 GCSE to include Maths and English) OR work experience deemed to have brought the postholder to a comparable level. Essential Experience Administration experience in any environment Competencies and Personal Qualities We are Emotionally Aware Level 1 We Take Ownership Level 1 We are collaborative Level 1 We Analyse Critically Level 1 Candidate Guidance for completing an application form Contact details for an informal discussion the Recruitment Team at # or on # # Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles. Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives. Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis. The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: # Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.

Educated to QCF Level 2 (3 to 5 GCSE to include Maths and English) OR work experience deemed to have brought the postholder to a comparable level. Essential Experience Administration experience in any environment