FOH Supervisor
The Inn Collection Group, Tynemouth, North Tyneside
FOH Supervisor
Salary not available. View on company website.
The Inn Collection Group, Tynemouth, North Tyneside
- Part time
- Permanent
- Onsite working
Posted 4 days ago, 14 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 7eeafe88aff0449a9d1d7f908455a113
Full Job Description
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives. If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you'll fit right inn…
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do., The Inn Collection Group is an award-winning "Pubs with Rooms" company, welcoming the best hospitality talent to our warm and inviting inns across the North of England and Wales. What can you expect at our inns? A cozy place to gather with friends over a pint of local ale or a specialty coffee, share stories around a table of comforting, home cooked pub food served with a smile, and settle in for a peaceful night's sleep in a room that feels like home. To create these inviting spaces and experiences, we need friendly, hardworking people who care about making guests feel welcome. That's where you come in. At The Inn Collection Group, we align everything we do with our cultural mission of "Making people happy," a value our team embodies daily across the group. In 2024, we celebrated our second annual awards ceremony-a night dedicated to recognising the extraordinary contributions of our team members. The event honored their hard work and commitment to the success of the group. The awards highlighted our heroes, rising stars, and managers, while also celebrating long service milestones for years of dedication to ICG. And, of course, the evening culminated in the announcement of the most coveted accolade: Inn of the Year! The Inn Collection Group was officially established in 2013, though its story begins in 2006 with the opening of The Lindisfarne Inn on the beautiful Northumberland coast. Under the leadership of founder Keith Liddell, this single inn soon grew to include The Bamburgh Castle Inn in Seahouses, The Hog's Head Inn in Alnwick, and The King's Head Inn in Newton-under-Roseberry. These early expansions laid the foundation for what has become a multi-award-winning hospitality group, now led by CEO Sean Donkin. Today, The Inn Collection Group includes 32 unique inns across Northumberland, Tyne & Wear, County Durham, North Yorkshire, Lancashire, Cumbria, and North Wales. Since 2018, we have grown rapidly, acquiring stunning properties in some of the most breathtaking locations across the region. Originally based in Northumberland, our central support hub relocated to Newcastle Upon Tyne in 2022. Despite this growth, The Inn Collection Group remains deeply rooted in the North, proudly celebrating its heritage and connection to the region.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Tronc (…that's tips to me and you)
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience. You'll Fit Right Inn...
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