Food Retail Unit Manager

The Inn Collection Group, Tynemouth, North Tyneside

Food Retail Unit Manager

Salary not available. View on company website.

The Inn Collection Group, Tynemouth, North Tyneside

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 14 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: dd718ace5d334d5fa077a8945644f6f9

Full Job Description

We are excited to announce the search for a Food Retail Unit Manager to oversee both Oswin's Fish and Chip Shop and Cones Ice Cream Parlour. Working closely with the site General Manager and Head Chef, the Food Retail Unit Manager will ensure smooth operations across both units, ensuring excellent customer service, exceptional food standards and efficient productivity.

A successful candidate will have previous leadership experience (preferably in a takeaway or fish and chip shop), have a strong food background, be able to maintain brand standards, and possess strong interpersonal skills to work effectively with both senior management and team members. You'll be ultimately responsible for the day-to-day management of both units, including, but not limited to; managing team members, managing shifts, constructing rotas, stock control, placing orders, food prep (including fish cutting & making ice cream), monitoring quality and consistency, recruitment, training and development, and driving sales. You'll also have strict food safety standards, handle daily compliance checks, manage social media, and open/close the units, including cashing up. If you're hardworking, eager to learn, and have a passion for delivering great food and service, we think you'll fit right inn…

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do., The Inn Collection Group is an award-winning "Pubs with Rooms" company, welcoming the best hospitality talent to our warm and inviting inns across the North of England and Wales. What can you expect at our inns? A cozy place to gather with friends over a pint of local ale or a specialty coffee, share stories around a table of comforting, home cooked pub food served with a smile, and settle in for a peaceful night's sleep in a room that feels like home. To create these inviting spaces and experiences, we need friendly, hardworking people who care about making guests feel welcome. That's where you come in. At The Inn Collection Group, we align everything we do with our cultural mission of "Making people happy," a value our team embodies daily across the group. In 2024, we celebrated our second annual awards ceremony-a night dedicated to recognising the extraordinary contributions of our team members. The event honored their hard work and commitment to the success of the group. The awards highlighted our heroes, rising stars, and managers, while also celebrating long service milestones for years of dedication to ICG. And, of course, the evening culminated in the announcement of the most coveted accolade: Inn of the Year! The Inn Collection Group was officially established in 2013, though its story begins in 2006 with the opening of The Lindisfarne Inn on the beautiful Northumberland coast. Under the leadership of founder Keith Liddell, this single inn soon grew to include The Bamburgh Castle Inn in Seahouses, The Hog's Head Inn in Alnwick, and The King's Head Inn in Newton-under-Roseberry. These early expansions laid the foundation for what has become a multi-award-winning hospitality group, now led by CEO Sean Donkin. Today, The Inn Collection Group includes 32 unique inns across Northumberland, Tyne & Wear, County Durham, North Yorkshire, Lancashire, Cumbria, and North Wales. Since 2018, we have grown rapidly, acquiring stunning properties in some of the most breathtaking locations across the region. Originally based in Northumberland, our central support hub relocated to Newcastle Upon Tyne in 2022. Despite this growth, The Inn Collection Group remains deeply rooted in the North, proudly celebrating its heritage and connection to the region.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you!

  • Celebrate your birthday with an extra paid holiday.
  • Build your future with support from our Lead-Inn development program.
  • Take the time you need to rest and recharge; Paid Breaks are on us.
  • Enjoy 50% off food at any of our Inns
  • Relax with a stay at any of our Inns during January, February, and March for just £1.
  • Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
  • Experience a spontaneous trip away with £50 on same day bookings
  • It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
  • 24/7 confidential support is always there when you need it with our Employee Assistance Programme
  • Tronc (…that's tips to me and you)
  • Contribute to a company that gives back through our Give-inn back scheme
  • Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
  • Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.

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