Groundworker (Multi Trade)

We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. We are currently looking for a Groundworker/Multi Trade Operative to be responsible for the delivery and completion of repairs within our newly formed small works team to help resolve customer enquiries and issues. Reporting to a Maintenance Supervisor you will be working in a Groundworker role and will deliver a high standard of works whilst stringently adhering to all policies, procedures, processes, controls, systems, required training and record keeping. You will ensure that we operate in a safe, customer centric, environmentally ethical, and accountable way and maximise your first time fix rate. What you will be doing:

• Applying your technical knowledge, skills and training to complete the repairs assigned to you in a safe and efficient manner.
• Ensure that the repairs required are diagnosed correctly and works completed are to a high standard & quality
• Delivering a service which understands the needs of our customers and delivers a positive outcome for them
• To undertake additional duties commensurate with the level of this role as required
  
  NVQ level 2 or higher in a Construction trade / City & Guilds 6219 -07
• Substantial experience of all aspects of Groundwork/Multi trade maintenance works and Responsive Repairs.
• A strong, demonstratable commitment to excellent in customer service
• A full Uk driving licence
• Ideally educated to GCSE level or equivalent
• Good and relevant health and safety knowledge
• High levels of organisation, problem solving and communication skills
  
  A competitive salary
• 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
• A generous contributory pension scheme
• Enhanced family leave
• Private health care
• Free life assurance
• Access to an extensive suite of wellbeing services and tools including a digital gym
• Opportunities for learning and development
• Discounted gym membership
• Retail discount scheme